Business Services Specialist

Business Services SpecialistEvery day as a Business Services Specialist, you will play a key role on the business services team, processing over 40 different business/entity type filings maintained by the Office of the Secretary of State. You will analyze and determine status for approval, correction, or rejection of various filings including complex scenarios that require the ability to research and make decisions. This position requires accuracy and attention to detail as you assist businesses in forming and maintaining their business status in North Dakota. You will directly assist customers with these documents in-person, or via phone, mail, or email. The position is located in Bismarck ND.To thrive in this role, you must be flexible in your daily tasks, be a strong communicator, possess solid decision-making and organizational skills, as well as the ability to prioritize multiple tasks while maintaining accuracy in your work. Work is expected to be performed with a high degree of professionalism and integrity.To be considered for this role, you must have a high school diploma or GED and 1 year of professional office or customer service work experience.Desired Knowledge, Skills, and Abilities: Three (3) or more years of professional customer service or business administration experience, and knowledge and experience using Microsoft business applications including Excel, Outlook, Teams, and Word.The hiring salary range for the position is $3,614 - $4,200 per month ($43,368 - $50,400 per year)Application Procedures:Applicants must complete an online application via the State of ND Careers site: www.nd.gov/careers by 11:59 p.m. on the closing date. The following must be attached to the application when submitted: ResumeCover letterA list of 3 or more professional references with contact informationApplicants must be legally authorized to work in the United States. The ND Office of the Secretary of State does not provide sponsorships. Due to access to restricted information, the successful candidate will be required to complete a satisfactory criminal background check.For more information about the position contact: Mike Monroe, Business Services Director at mmonroe@nd.gov or 701-328-3762. For accommodation or assistance in the application or interview process, please contact Lynn Burgard at lyburgard@nd.gov or 701-328-4737. TTY users may use Relay North Dakota at 1-800-366-6888.About Team ND: More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity, and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.Equal Employment Opportunity: The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.